Komo Machine Inc. CNC Routers image: cnc routers

Help Desk

Komo's ENHANCED Help Desk Service is the industry's best CNC machine tool support!

You've come to expect great service from Komo Machine, and we've built our business on that expectation.

To demonstrate our commitment to continuing industry-leading customer service, we have established an enhanced Help Desk system staffed by qualified technicians.

Whether you need assistance with a programming challenge or a replacement part for your machine, you'll get fast, professional service from our 24-hour, 7-day-a-week customer assistance personnel.

We've combined our renowned applications support, software support and machine technical service into one convenient number. Now, one toll-free number gives you access to the entire Komo knowledge base!

Call TOLL FREE 800-528-4570 Monday through Friday, 8:00 am - 5:00 pm CST
After-hours service remains the same, utilizing our dedicated 24/7/365 tech-direct system.
 
Our enhanced Help Desk service is another example of our commitment to providing not just a CNC machine tool, but a complete CNC solution.
Good customer assistance is of absolute paramount importance to Komo Machine. We are fanatical about it. As a past machine tool buyer ourselves, we know how important it is to get help as fast and as accurately as possible. Profitability in manufacturing depends on your ability to keep your machines running smoothly and consistently.

Komo Machine offers true toll-free, 24-hour, 7-day-a-week customer assistance to our customers. This comes right from the Komo Machine factory; from the people who know your machine best. We do this because the world is not a one-shift place anymore. It's a round-the-clock race to maintain profits. When you need to hear a Komo voice give you the answers, we'll be there anytime you call.

We maintain a large standing inventory of wear parts for our machines. We can ship replacement parts from our standing inventory by the next day (larger items would, naturally, require a bit more time).

Komo also maintains regional Technology Centers strategically located across the US. They offer certified training, seminars, live product demos, and installation/service support for Komo CNC machine tools at a location near you.
 

We're always right where you need us, when you need us.
Dedicated Help Desk personnel are standing by to take your call. We look forward to talking with you!

Copyright© Komo Machine, Inc. All rights reserved. Komo Machine, Inc. reserves the right to make changes, alterations and substitutions to the machines, components or other information presented in this web site or within documents distributed through this site without prior notice.